Retail Parts ProStore 5301

Advance Auto Parts; Indianapolis (IN); In loco; USD 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading automotive parts retailer in Indianapolis is seeking a full-time sales associate with expertise in automotive systems and part sourcing. Responsibilities include assisting DIY customers with their automotive needs, achieving sales goals, and maintaining store standards. Candidates should have 3-5 years of experience in the automotive field and possess strong communication skills. This role offers a competitive salary and valuable experience in the automotive industry.

Competenze

• 3-5 years of prior automotive parts experience required.
• Proven sales past experience in customer transactions.
• Strong organizational and communication skills.

Mansioni

• Provide superior customer service during visits and calls.
• Achieve sales goals and manage DIY services.
• Maintain store appearance and cleanliness.

Conoscenze

Expert knowledge of automotive systems

Sales experience

Customer service skills

Parts and inventory knowledge

Microsoft Office proficiency

Formazione

Valid driver's license

ASE Certification Preferred

Strumenti

POS systems

Inventory management systems

Diagnostic equipment

Descrizione del lavoro

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. Responsibilities include advanced identification, troubleshooting, and project assistance for DIY customers. Ability to source parts from numerous places including special order, FDO, second source, etc. In-depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience Required

3-5 years of prior automotive parts experience

Proven sales past experience in fulfillment of customer transactions

Education & Certifications

• Must have a valid driver's license
• ASE Certification Preferred, But Not Required

EEO Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.