Retail Parts ProStore 5260

Advance Auto Parts; Aiken (SC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading automotive parts retailer in South Carolina seeks a full-time sales associate with strong automotive knowledge and exceptional customer service skills. The ideal candidate will assist DIY customers with parts sourcing and installations while achieving sales goals. Candidates should have 3-5 years of experience in automotive parts and a valid driver's license. This position offers the opportunity to work in a dynamic environment with varying shifts.

Qualifications

• 3-5 years of prior automotive parts experience is required.
• Proven sales ability with previous customer transaction fulfillment.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Achieve personal and store sales goals.
• Manage DIY services including installations and testing.
• Ensure high standards of customer service.

Skills

Customer service

Automotive system knowledge

Parts lookup systems

Sales skills

Organizational skills

Education

Valid driver’s license

ASE Certification

Tools

Microsoft Office

Diagnostic equipment

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It can identify, troubleshoot, and assist DIY customers with projects, source parts from multiple venues (special order, FDO, second source, etc.), and has in‑depth knowledge of store inventory and maintenance processes. Position is full‑time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment and completion, safety, open/close duties.

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot).
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge.
• Operating POS and parts lookup systems.
• Expertise in testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.).
• Fluency in English (Spanish a plus); effective communication with customers, peers, and management.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately.
• Use Microsoft Office (Word, Excel) effectively.
• Strong organizational skills.
• Work an assortment of days, evenings, and weekends as needed.

Prior Experience

3‑5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

Must have a valid driver’s license.

ASE Certification preferred, but not required.

EOE Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.