Retail Parts ProStore 9156

Advance Auto Parts; Cantonment (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading automotive parts retailer in Florida is seeking a full-time sales associate with an in-depth knowledge of automotive systems and exceptional customer service skills. The role involves achieving sales goals, assisting customers, and managing inventory. Ideal candidates should have 3-5 years of automotive experience and a valid driver's license. Join our team to enhance your career in a dynamic retail environment.

Qualifications

• 3-5 years of prior automotive parts experience.
• Ability to communicate effectively in English; Spanish is a plus.
• Must pass the Parts Knowledge Assessment.

Responsibilities

• Provide exceptional customer service during visits and calls.
• Achieve personal and store sales goals.
• Manage DIY services including battery installation and testing.

Skills

Automotive systems knowledge

Customer service skills

Sales skills

Communication skills

Organizational skills

Education

Valid driver's license

ASE certification (preferred)

Tools

Microsoft Word

Microsoft Excel

POS systems

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role can provide advanced identification, troubleshooting, and project assistance for DIY customers. It can source parts from numerous places, including special order, FDO, second source, etc. The role has in‑depth knowledge of the store inventory and maintenance processes. Position is full‑time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability for internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3–5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education

Certificates, Licenses, Registrations

Must have a valid driver's license

ASE Certification

Preferred, but not required

Physical Demands

No content provided

California Residents

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