Retail Parts ProStore 5006

Advance Auto Parts; Denham Springs (LA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive retail company is seeking a knowledgeable sales associate to support its DIY business. This full-time position requires expertise in automotive systems, excellent customer service skills, and the ability to achieve personal and store sales goals. Ideal candidates should have 3–5 years of automotive parts experience and strong communication skills. The role offers opportunities for career growth in a supportive environment.

Qualifications

• 3–5 years of prior automotive parts experience.
• Ability to locate and stock parts.
• Strong diagnostic ability for automotive systems.

Responsibilities

• Provide GAS2 selling experience for customer visits and calls.
• Manage DIY services including battery installation.
• Achieve sales goals and ensure customer service standards.

Skills

Automotive systems knowledge

Customer service skills

Sales ability

Communication skills

Safety knowledge

Organizational skills

Education

Valid driver’s license

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. The role can identify, troubleshoot, and provide project assistance for DIY customers, source from numerous places—including special order, FDO, and second source—and has in‑depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Part and automotive system knowledge
• Operating POS and parts lookup systems
• Expert on testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

• 3–5 years of prior automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions

Education and Certifications

Must have a valid driver’s license. ASE certification preferred, but not required.

Employment Details

Seniority level: Mid‑Senior level
Employment type: Full‑time

Equal Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.