Retail Parts ProStore 2050

Advance Auto Parts; Richlands (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading auto parts retailer in Virginia is seeking a Sales Associate to support DIY customers. This mid-senior level role requires expertise in automotive systems and part knowledge, managing customer interactions, and maintaining inventory processes. Candidates should have 3-5 years of automotive parts experience and a valid driver's license. Full-time employment offers opportunities for advancement and a focus on customer service.

Qualifications

• 3-5 years of automotive parts experience.
• Proven sales ability with customer transactions.
• Ability to read and interpret documents.
• Basic mathematical skills.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Manage DIY services like battery installation.
• Achieve store sales goals and objectives.
• Ensure store cleanliness and organization.

Skills

Automotive system knowledge

Customer service

Sales ability

Inventory management

Organizational skills

Education

Valid driver's license

ASE Certification (Preferred)

Tools

POS systems

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position supporting advanced functions of the DIY business. Requires expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. Must identify, troubleshoot, and provide project assistance for DIY customers, source parts from multiple suppliers, and maintain inventory and store processes. Full-time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment, safety, open/close duties.

Secondary Responsibilities

• Assist in store inventory processes: truck put away, shoot outs, cycle counts, back stock.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services such as battery installation, testing, wiper installs.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and Parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills for Success

• Working knowledge of automotive systems and diagnostic ability: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus). Communicate effectively with customers, peers, and management.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, procedure manuals; write simple correspondence.
• Understand and execute instructions in written, oral, diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately.
• Use Microsoft Word and Excel.
• Strong organizational skills.
• Work days, evenings, weekends as needed.

Prior Experience

• 3-5 years of automotive parts experience.
• Proven sales ability with experience in fulfilling customer transactions.

Education & Certifications

Must have a valid driver's license.

ASE Certification Preferred, but not required.

Physical Demands

Typical retail and parts environment.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Seniority Level

Mid‑Senior Level.

Employment Type

Full-time.

Job Function

Sales and Business Development.

Industries

Motor Vehicle Manufacturing and Retail.