Retail Parts ProStore 3405

Advance Auto Parts; Dover-Foxcroft (ME); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive parts retailer is looking for a Mid-Senior level sales professional in Dover-Foxcroft, Maine. The candidate will be responsible for providing exceptional customer service, managing DIY services, and achieving sales goals. The role requires a strong automotive systems knowledge, effective communication skills, and prior experience in the field. This is a full-time position with a focus on customer satisfaction and inventory management.

Qualifications

• 3-5 years of automotive parts experience.
• Proven sales ability in customer transactions.
• Ability to communicate effectively, both verbally and in writing.

Responsibilities

• Provide excellent customer service during interactions.
• Manage DIY services including installations and testing.
• Achieve sales goals and ensure store appearance standards.

Skills

Customer engagement

Automotive systems diagnostic

Organizational skills

Parts knowledge

Sales ability

Communication skills

Education

Valid driver's license

ASE Certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It involves advanced identification, troubleshooting, project assistance, sourcing from multiple suppliers (special order, FDO, second source, etc.), and in-depth knowledge of store inventory and maintenance processes. Position is full‑time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment, completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert use of testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions presented in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3‑5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

• Must have a valid driver's license
• ASE Certification Preferred, but not required

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other federal, state or local protected class.