Retail Parts ProStore 7492

Advance Auto Parts; North Augusta (SC); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive parts retailer in South Carolina is seeking a mid-senior level sales associate to enhance customer experiences and manage DIY services. This full-time role requires extensive knowledge of automotive systems and strong sales skills. Ideal candidates will have 3-5 years of automotive experience and must hold a valid driver's license. Join us to contribute to our success in the automotive retail industry.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with customer transaction fulfillment.
• Ability to communicate effectively in English, Spanish a plus.

Responsibilities

• Manage DIY services including installations and testing.
• Ensure high standards of customer service.
• Achieve personal/store sales goals.

Skills

Automotive systems knowledge

Sales skills

Customer relationship building

Safety knowledge

Parts lookup capability

Education

Valid driver's license

ASE Certification (preferred)

Tools

POS systems

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It involves advanced identification, troubleshooting, and project assistance for DIY customers, sourcing from numerous places including special order, FDO, and second source, and in-depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3‑5 years of prior automotive parts experience; proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

Must have a valid driver's license. ASE Certification preferred, but not required.

Physical Demands

Physical demands for this role involve routine lifting, standing, and handling automotive parts. Detailed requirements are available upon request.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Sales and Business Development

Industries

• Motor Vehicle Manufacturing and Retail