Retail Partnerships Lead for Store-in-Store Ops

T-MOBILE USA, Inc.; Springfield (MO); On-site; USD 49,000 - 89,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) and stock programs

Paid time off and holidays

Job summary

T-Mobile USA, Inc. is seeking a Retail Operations Leader to manage partner locations, guiding sales teams to improve customer engagement and achieve performance targets across multiple sites.

You will lead by example, set expectations, and drive results in a fast-paced retail environment. You will coach staff on product knowledge, promotions, and customer interactions, ensuring adherence to corporate standards while maintaining strong partnerships with store partners to deliver outstanding

Qualifications

• High School Diploma or GED required.
• 2–4 years management experience in retail sales preferred.
• 2–4 years sales & sales management experience preferred.

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales performance targets.
• Manage store operations including opening, closing, and adherence to operational standards.
• Coach and provide feedback to team members to improve customer interactions and sales skills.
• Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications.
• Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Team leadership

Customer engagement

Coaching

Sales performance

Store operations

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Retail Operations Leader to manage partner locations, guiding sales teams to improve customer engagement and achieve performance targets across multiple sites.

You will lead by example, set expectations, and drive results in a fast-paced retail environment. You will coach staff on product knowledge, promotions, and customer interactions, ensuring adherence to corporate standards while maintaining strong partnerships with store partners to deliver outstanding