Retail Partnerships Store Leader

T-Mobile; Ontario (OH); On-site; USD 49,000 - 89,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Job summary

T-Mobile is seeking a retail operations leader to manage partner-location stores, drive customer engagement, and boost sales performance. You will direct a sales team, oversee opening/closing procedures, and ensure adherence to standards while partnering with store leadership to meet targets.

You will coach staff, keep product knowledge current, and communicate promotions effectively. This role emphasizes customer outcomes and operational excellence across retail partnerships.

Qualifications

• High School Diploma or GED required.
• 2-4 years management experience in retail sales preferred.
• 2-4 years sales & sales management experience preferred.

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales performance targets.
• Manage store operations including opening, closing, and adherence to operational standards.
• Coach and provide feedback to team members to improve customer interactions and sales skills.
• Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications.
• Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Sales leadership

Customer service

Team coaching

Education

High School Diploma/GED

Job description

T-Mobile is seeking a retail operations leader to manage partner-location stores, drive customer engagement, and boost sales performance. You will direct a sales team, oversee opening/closing procedures, and ensure adherence to standards while partnering with store leadership to meet targets.

You will coach staff, keep product knowledge current, and communicate promotions effectively. This role emphasizes customer outcomes and operational excellence across retail partnerships.