Retail Partner Manager - West

Richemont Iberia SL; New York (NY); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Paid time off

Wellness reimbursement

Volunteer days off

Job summary

Richemont Iberia SL seeks a luxury retail sales leader to manage day-to-day activity for West authorized retailers and monitor sell-out across points of sale. You will support partners with planning, allocation, and stock, while driving KPIs and brand experience in all market touchpoints.

The role requires strong negotiation, interpersonal skills, and an autonomous, proactive approach with the ability to travel up to 75% and collaborate with cross-functional teams to strengthen distribution.

Qualifications

• Strong interpersonal skills and a confident negotiator with external partners.
• Customer orientation with ambition and results focus.
• Experience in omnichannel luxury retail and modern sales tools.
• Independent, proactive approach with strong follow-through and teamwork.

Responsibilities

• Manage day-to-day sales activity for West authorized retailers.
• Monitor sell-out at each point of sale and feedback to sales team.
• Support partners in planning, product allocation and stock management.
• Develop and monitor action plans to hit KPIs and brand standards.
• Plan and conduct monthly visits and meetings with partners.
• Evaluate potential new shop-in-shops and coordinate implementation.
• Support retailer events within territory.

Skills

Interpersonal skills

Analytical skills

Customer orientation

Sales mindset

Negotiation

Job description

Responsibilities

• Manage the day-to-day sales activity for West authorized retailers.
• Monitor sell-out activity at each point of sale.
• Monitor competitive landscape within the region, distribution changes and provide constant feedback to the sales team.
• Support partners in planning, product allocation and stock management based on the agreed assortment.
• Develop and monitor action plan to achieve commercial qualitative and quantitative KPIs.
• Monitor the Brand Experience in all market touchpoints.
• Analyze market and customer developments as well as development of cooperative action plans (CRM).
• Ensure Piaget image complies with the Maison guidelines in each point of sale.
• Support the training programs for Sales Teams.
• Prepare and conduct monthly visits & meetings with partners.
• Develop proposals to strengthen the distribution network.
• Evaluate the potential of new shop-in-shops and coordinate their implementation.
• Support retailer events within territory.

Qualifications and Experience

• At least 5 years of professional experience in luxury sales/retail preferred, luxury watches/jewelry experience is a plus.
• Responsible, confident negotiator with strong interpersonal skills.
• Strong customer orientation with a healthy dose of ambition.
• Sales talent with modern omnichannel retail understanding.
• Independent, proactive approach with strong analytical skills.
• Flexible, able to independently with strong follow-through as well as part of the team and willing to travel up to 75%. Valid driver’s license.

Richemont offers a generous compensation and benefits package for eligible employees.

We Offer

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Expected Salary Range: $100k-120k

Salary will be determined based on relevant skills and experience.