Retail Paint Specialist & Customer Service

The Sherwin-Williams Company; McDonough (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

The Sherwin-Williams Company in McDonough, GA is seeking a Customer Service Specialist to support wholesale and retail customers, determine needs, and explain product options. You will process transactions and help maintain store standards to ensure maximum client satisfaction and meet sales goals.

Responsibilities include assisting customers in person and over the phone, stocking displays, handling deliveries, and staying knowledgeable about product features.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in making deliveries as needed.
• Maintain in-stock and presentable condition assigned areas.

Skills

Customer service

Sales

Cash handling

Communication

Stock replenishment

Education

High School diploma or GED

Tools

Point of Sale (POS) system

Tinting equipment

Job description

The Sherwin-Williams Company in McDonough, GA is seeking a Customer Service Specialist to support wholesale and retail customers, determine needs, and explain product options. You will process transactions and help maintain store standards to ensure maximum client satisfaction and meet sales goals.

Responsibilities include assisting customers in person and over the phone, stocking displays, handling deliveries, and staying knowledgeable about product features.