Paint & Customer Experience Specialist

Sherwin-Williams

Marietta (GA)

On-site

USD 32,000 - 42,000

Full time

9 days ago

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Sherwin-Williams is seeking a Customer Service Specialist in Marietta, GA to assist customers in person and by phone, determine needs, and recommend suitable paint products and services. The role supports both wholesale and retail buyers and aims to meet store sales goals while maintaining product quality and displays.

The position requires lifting up to 50–70 lbs, a valid driver's license, and availability for evenings/weekends.

Qualifications

Must be at least eighteen (18) years old.
Must be legally authorized to work without sponsorship.
Must have a valid, unrestricted Driver's License.
Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
Build productive trust relationships with wholesale and retail customers.
Process sales transactions accurately and consistently with policies and procedures.
Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
Maintain precise work order files and select products from floor or warehouse.
Tint and mix products, as needed, to customer specifications.
Stock shelves and set up displays.
Load/unload delivery trucks and assist with deliveries as needed.
Remain knowledgeable on products offered and discuss available options.