Retail Paint Solutions Specialist

Sherwin-Williams Co.; Mooresville (NC); On-site; USD 18,000 - 26,000; Full time

Job summary

Sherwin-Williams Co. in Mooresville, NC is hiring a Customer Service Specialist for a full-time, on-site role. You will assist customers in person and by phone, recommend Sherwin-Williams products, and process sales transactions while maintaining store standards.

The position requires 18+, legal work status in the U.S., a valid driver's license, and the ability to lift up to 70 lbs. Evening and weekend shifts may be required. Experience in paint-related sales is a plus.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Multilingual

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams Co. in Mooresville, NC is hiring a Customer Service Specialist for a full-time, on-site role. You will assist customers in person and by phone, recommend Sherwin-Williams products, and process sales transactions while maintaining store standards.

The position requires 18+, legal work status in the U.S., a valid driver's license, and the ability to lift up to 70 lbs. Evening and weekend shifts may be required. Experience in paint-related sales is a plus.