Paint Sales & Customer Service Specialist

The Sherwin-Williams Company; Concord (NC); On-site; USD 18,000 - 26,000; Full time

Job summary

The Sherwin-Williams Company is hiring a Customer Service Specialist for Store #2979 in Concord, NC. You will assist customers in person and over the phone, recommend paint solutions, process transactions, and help stock displays to maintain high visual standards.

Requirements include being at least 18, legally eligible to work in the United States, having a valid driver's license, and the ability to lift up to 50 lbs (70 lbs occasionally).

Qualifications

• Minimum age 18 years.
• Must be legally authorized to work without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Ability to lift up to 50 lbs regularly and up to 70 lbs occasionally.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales

Cash handling / POS

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is hiring a Customer Service Specialist for Store #2979 in Concord, NC. You will assist customers in person and over the phone, recommend paint solutions, process transactions, and help stock displays to maintain high visual standards.

Requirements include being at least 18, legally eligible to work in the United States, having a valid driver's license, and the ability to lift up to 50 lbs (70 lbs occasionally).