Retail Paint Customer Service Specialist

Sherwin-Williams Co.; Brunswick (GA); On-site; USD 20,000 - 28,000; Full time

Job summary

Sherwin-Williams Co. in Brunswick, GA is hiring a Customer Service Specialist for Store #2419. The role involves helping wholesale and retail customers, determining needs, and recommending products, while resolving concerns and maintaining store standards.

Qualifications include being 18+, legal work status, valid driver’s license, ability to lift up to 70 lbs, and willingness to work evenings/weekends. Starting pay is $17.50/hour for a full-time position at the Brunswick store.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without visa sponsorship.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be able to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.

Skills

Customer service

Sales

Communication

Spanish (language)

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Job description

Sherwin-Williams Co. in Brunswick, GA is hiring a Customer Service Specialist for Store #2419. The role involves helping wholesale and retail customers, determining needs, and recommending products, while resolving concerns and maintaining store standards.

Qualifications include being 18+, legal work status, valid driver’s license, ability to lift up to 70 lbs, and willingness to work evenings/weekends. Starting pay is $17.50/hour for a full-time position at the Brunswick store.