Retail Paint Customer Service & Sales Specialist

Sherwin-Williams; Santa Maria (CA); On-site; USD 20,664,000 - 31,685,000; Full time

Job summary

Sherwin-Williams at Store 708177 in Santa Maria, CA is hiring a Full-Time Customer Service Specialist. You will help customers, determine needs, and present products and services while supporting sales goals.

You’ll handle transactions, stock shelves, tint products, and assist with deliveries as needed, maintaining high store standards and customer satisfaction. The role requires lifting up to 70 lbs, availability for evenings/weekends, and a valid driver's license.

Qualifications

• Must be at least eighteen (18) years old
• Must be legally authorized to work in the United States without sponsorship now or in the future
• Must have a valid, unrestricted Driver’s License
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion
• May work evenings and weekends as needed
• Preferred: High School diploma or GED
• Preferred: 1 year of delivery/retail/customer service experience
• Preferred: experience selling paint or paint-related products and operating tinting equipment

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Tint and mix products to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries as needed
• Maintain in-stock and presentable condition in assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Retail sales

Delivery experience

Paint knowledge

Spanish language

Bilingual

Education

High School diploma or GED

Job description

Sherwin-Williams at Store 708177 in Santa Maria, CA is hiring a Full-Time Customer Service Specialist. You will help customers, determine needs, and present products and services while supporting sales goals.

You’ll handle transactions, stock shelves, tint products, and assist with deliveries as needed, maintaining high store standards and customer satisfaction. The role requires lifting up to 70 lbs, availability for evenings/weekends, and a valid driver's license.