In-Store Paint & Customer Service Specialist

The Sherwin-Williams Company; Santa Maria (CA); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

The Sherwin-Williams Company is seeking a dedicated Customer Service Specialist for Store 701531 in Santa Maria, CA. This full-time role focuses on helping wholesale and retail customers select the right Sherwin-Williams products and ensuring high satisfaction.

Responsibilities include greeting customers, processing sales, maintaining displays, and staying updated on product features. The ideal candidate will have strong sales skills and may speak Spanish to better serve diverse customers.

Qualifikationen

• Customer service and sales experience preferred.
• Ability to communicate effectively with customers.
• Multilingual abilities are a plus (Spanish) for broader customer reach.

Aufgaben

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Kenntnisse

Customer service

Sales

Communication

Bilingual

Ausbildung

High School diploma or GED

Jobbeschreibung

The Sherwin-Williams Company is seeking a dedicated Customer Service Specialist for Store 701531 in Santa Maria, CA. This full-time role focuses on helping wholesale and retail customers select the right Sherwin-Williams products and ensuring high satisfaction.

Responsibilities include greeting customers, processing sales, maintaining displays, and staying updated on product features. The ideal candidate will have strong sales skills and may speak Spanish to better serve diverse customers.