Retail Paint and Customer Service Specialist

Sherwin-Williams; South Carolina; On-site; USD 20,000 - 28,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist for Store #5140 at 1812 Sam Rittenberg Blvd, Charleston, SC 29407. The role focuses on helping wholesale and retail customers, answering product questions, and recommending solutions to ensure high customer satisfaction while supporting sales goals.

The position is full-time in a retail setting with duties including processing transactions, maintaining displays, and assisting with deliveries as needed.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Must have valid, unrestricted Driver’s License.
• Ability to lift up to 50 lbs frequently and 70 lbs occasionally.
• Ability to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Multilingual

Driver's License

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Delivery equipment

Driver's License

Job description

Sherwin-Williams is seeking a Customer Service Specialist for Store #5140 at 1812 Sam Rittenberg Blvd, Charleston, SC 29407. The role focuses on helping wholesale and retail customers, answering product questions, and recommending solutions to ensure high customer satisfaction while supporting sales goals.

The position is full-time in a retail setting with duties including processing transactions, maintaining displays, and assisting with deliveries as needed.