Paint Customer Service Pro — Multi-Location, Full-Time

The Sherwin-Williams Company; Mount Pleasant (SC); On-site; USD 25,000 - 29,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to support stores within a 25 mile radius of Mount Pleasant, SC. The role emphasizes delivering excellent customer service, assisting customers in person and by phone, and meeting sales goals in a full-time capacity.

The position requires product knowledge, lifting up to 50 lbs, and willingness to work evenings and weekends. Employment includes starting pay of $18.50/hr and adherence to store and company policies.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without needing sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.
• Internal to Sherwin-Williams, must have a rating of at least 'meets expectations'.
• Internal to Sherwin-Williams, must have completed required HR Cloud eLearning courses.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales focus

Communication

Education

High School diploma or GED

Tools

Tinting equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to support stores within a 25 mile radius of Mount Pleasant, SC. The role emphasizes delivering excellent customer service, assisting customers in person and by phone, and meeting sales goals in a full-time capacity.

The position requires product knowledge, lifting up to 50 lbs, and willingness to work evenings and weekends. Employment includes starting pay of $18.50/hr and adherence to store and company policies.