Retail Outdoor Associate

DICK'S Sporting Goods, Inc.; Sioux Falls (SD); On-site; USD 19,000 - 25,000; Full time

Job summary

DICK'S Sporting Goods' House of Sport is seeking an Outdoor Associate to help athletes by delivering thoughtful product recommendations and a high level of customer service in the outdoors category. You will guide purchases with expert knowledge on fishing, camping, and hiking while maintaining merchandise presentation and assisting with floor sets and replenishment.

You will also support store operations and loss prevention efforts as needed.

Qualifications

• High School Diploma or Equivalent, 1-3 years experience; prior retail experience preferred.

Responsibilities

• Provide thoughtful product recommendations fitting the athlete's skill/experience level.
• Deliver elevated customer service and build meaningful relationships with athletes in the outdoors.
• Maintain merchandise presentation and floor sets; ensure replenishment and signing requirements.
• Assist with storewide operations and loss prevention standards as needed.

Skills

Customer service

Retail experience

Education

High School Diploma or Equivalent

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

OVERVIEW:

At House of Sport the Outdoor Associate will be expected to provide thoughtful product recommendations that fit the skill/experience level of each athlete. As the Outdoor Associate must deliver an elevated customer service experience that will build meaningful relationships with athletes within the great outdoors, fishing, camping, hiking, etc.…. Additional responsibilities will also include driving results, ensuring Company standards, and assisting with storewide operations as needed.

Customer Service & Sales:

Responsible for driving the highest level of customer service within our Outdoor department while engaging in behaviors that are in-line with company's service and selling standards Bring to life the power of opinion. Making sure the explorer experience includes product experts who provide consultative advice while demonstrating excellent product knowledge Uphold standards for merchandise presentation, showcasing the best apparel and equipment brands in sporting goods by following established floor sets, signing requirements, price changes, replenishment and recovery processes, in-stock, etc. Guide and educate athletes through their purchase by communicating information on use and maintenance of their equipment and accessories

Operations:

Help communicate information to teammates regarding Company initiatives, programs, promotions, etc. Maintaining Company loss prevention standards

QUALIFICATIONS:

High School Diploma or Equivalent 1-3 years experience; prior retail experience preferred

ACHIEVING SUCCESS AT DICK'S SPORTING GOODS Everything we do is focused on helping athletes achieve their dreams. Accomplishing this takes a team of people committed to being their best. That means learning, growing, advancing and exploring new experiences. Advancing in our career is much like a climbing wall; it isn't always a vertical path. Climbers plan their path, make moves in every direction and reach further. Whatever direction you want to explore, we encourage you to be brave, curious and hungry for new experiences. We are the athletes, the coaches, the energy in the stands, and the fans that fill them. The referees that call the games and the neighbor that can't wait until the next one. The sports enthusiasts that wake up and strive to reach our personal best. We are DICK'S Sporting Goods - a community united by our passion for sport, standing together in our pursuit of our best. What we bring to the game is what we believe will change it. By upholding the values that strengthen our performance, fosters collaboration, and ignites our desire to win, we actively demonstrate the impact and change we inspire when we work as one.