Retail Ops Lead: Customer Experience & Team Growth

Bob's Discount Furniture; Bowie (MD); On-site; USD 63,000 - 67,000; Full time

Benefits offered by this job

Competitive Medical Insurance

Dental Insurance

Vision Insurance

Generous paid time off

401(k) Profit Sharing

Pet Insurance

Tuition reimbursement

Employee Discount

Financial assistance programs

Job summary

Bob's Discount Furniture is seeking a Retail Assistant Manager to lead the sales floor and oversee back-end operations, logistics, and team development within a busy showroom.

This full-time, on-site role requires weekend, evening, and holiday availability. You will drive customer experience, manage inventory, and partner with leadership to execute The Bob's Way.

If you bring retail leadership experience and a passion for coaching, join a growing omni-channel retailer with strong benefits.

Qualifications

• 2-5 years of retail, warehouse, or operations management experience.
• Proven success in team leadership and operational oversight.
• Must be at least 18 years old to be considered for employment with Bob's

Responsibilities

• Lead on the sales floor with strategic oversight of back-end operations
• Drive store performance and achieve operational goals
• Develop and coach the store team for exceptional service
• Manage logistics, inventory control, and showroom readiness
• Ensure safety, compliance, and customer experience excellence

Skills

Leadership

Team development

Operational planning

Logistics

Inventory control

Customer experience

Performance management

Conflict resolution

Cross-functional communication

Time management

Education

Bachelor's degree or equivalent work experience

Job description

Bob's Discount Furniture is seeking a Retail Assistant Manager to lead the sales floor and oversee back-end operations, logistics, and team development within a busy showroom.

This full-time, on-site role requires weekend, evening, and holiday availability. You will drive customer experience, manage inventory, and partner with leadership to execute The Bob's Way.

If you bring retail leadership experience and a passion for coaching, join a growing omni-channel retailer with strong benefits.