Retail Assistant Manager: Lead Store Ops & Customer Experience

Bob's Discount Furniture; Midlothian (VA); On-site; USD 53,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid time off

401(k) Profit Sharing

Employee Discount

Professional Development

Job summary

Bob’s Discount Furniture is hiring a Retail Assistant Manager to lead teams on the sales floor and coordinate back-end operations. You will champion operational excellence, drive store performance, and execute The Bob’s Way with a focus on customer experiences.

The role requires strong leadership, retail or warehouse management experience, and a proactive approach to safety and compliance. Weekend/evening shifts and holidays are required, with a competitive benefits package offered.

Qualifications

• Minimum 2–5 years of retail, warehouse, or operations management experience.
• Proven success in team leadership and operational oversight.
• Must be at least 18 years old to be considered for employment.

Responsibilities

• Lead on the sales floor and oversee back-end operations, logistics, and team development.
• Drive store performance and implement The Bob’s Way across shifts.
• Ensure safety, compliance, and effective loss prevention practices.

Skills

Leadership & team development

Operational planning & execution

Logistics & inventory control

Customer experience enhancement

Performance management & coaching

Conflict resolution & decision-making

Cross-functional communication

Time management & prioritization

Education

Bachelor’s degree or equivalent work experience

Job description

Bob’s Discount Furniture is hiring a Retail Assistant Manager to lead teams on the sales floor and coordinate back-end operations. You will champion operational excellence, drive store performance, and execute The Bob’s Way with a focus on customer experiences.

The role requires strong leadership, retail or warehouse management experience, and a proactive approach to safety and compliance. Weekend/evening shifts and holidays are required, with a competitive benefits package offered.