Retail Ops Associate: Morning Shift & Customer Experience

JCPenney; Pennsylvania; On-site; USD 17,908 - 22,386; Full time

Benefits offered by this job

Associate discount

Medical insurance

Dental insurance

Vision insurance

Term life insurance

Paid vacation

Paid holidays

401(k) with company match

Job summary

JCPenney in Pennsylvania is seeking an Operations Associate to deliver an outstanding customer experience while performing store operations before opening. This early morning role collaborates with a team to manage pricing, replenishment, unloading merchandise, and backroom upkeep.

You will support omnichannel processes and merchandising strategies, learning continuously from peers and training materials to drive sales and efficiency.

Qualifications

• 1–2 years of retail experience.
• Early morning shift availability.

Responsibilities

• Provide customer service while moving around the store.
• Execute pricing and signing accurately and quickly.
• Replenish and restock merchandise across the floor.
• Receive and unload merchandise with teammates.
• Maintain clean, organized backroom standards.
• Support omnichannel operations (BOPIS, Ship from Store, returns).
• Implement merchandising strategies for optimal display and experience.
• Learn from peers and training materials regularly.

Skills

Customer service

Pricing & signing

Stock replenishment

Merchandise receiving

Backroom upkeep

Omnichannel

Team collaboration

Job description

JCPenney in Pennsylvania is seeking an Operations Associate to deliver an outstanding customer experience while performing store operations before opening. This early morning role collaborates with a team to manage pricing, replenishment, unloading merchandise, and backroom upkeep.

You will support omnichannel processes and merchandising strategies, learning continuously from peers and training materials to drive sales and efficiency.