Retail Operations Associate — Morning Shift

JCPenney; Santa Fe (NM); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with Company match

Employee discount

Job summary

JCPenney is seeking an Operations Associate to create an outstanding customer experience by performing essential store operations. This early morning role supports the team in preparing the store before opening, ensuring product availability and accurate pricing.

You will handle replenishment, backroom organization, and omnichannel tasks such as Buy Online Pickup in Store and ship-from-store. Prior retail experience and a strong work ethic are expected.

Qualifications

• 1-2 years retail experience.
• Strong customer service mindset and communication.
• Ability to work in a fast-paced store environment.

Responsibilities

• Provide excellent customer service and assist shoppers with questions and requests.
• Execute pricing and signing across merchandise quickly and accurately.
• Replenish and restock shelves to ensure product availability and assortments.
• Receive and unload merchandise and organize backroom stock.
• Maintain clean, organized backroom and stock areas.

Skills

retail experience

customer service

team collaboration

Tools

pricing software

Job description

JCPenney is seeking an Operations Associate to create an outstanding customer experience by performing essential store operations. This early morning role supports the team in preparing the store before opening, ensuring product availability and accurate pricing.

You will handle replenishment, backroom organization, and omnichannel tasks such as Buy Online Pickup in Store and ship-from-store. Prior retail experience and a strong work ethic are expected.