Retail Operations Supervisor: Stock, Coaching & Standards

Victoria’s Secret & Co.; Kaneohe (HI); On-site; USD 26,000 - 32,000; Full time

Job summary

Victoria’s Secret & Co is seeking an Operations Supervisor to support shipment, replenishment, stock organization, and store readiness. This role reports to the Store Manager or Assistant Store Manager, guiding execution and customer service across the store.

You will coach associates, maintain inventory accuracy, uphold safety and standards, and adapt to varying store sizes. This position requires flexibility for nights/weekends and physical tasks such as lifting up to 40 pounds.

Qualifications

• Customer-focused leadership to drive sales and satisfaction.
• Ability to coach in real time and develop associates.
• Strong attention to detail and execution in a fast-paced environment.
• Flexibility to work nights, weekends, and a variable schedule.

Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity.

Skills

Customer service

Coaching

Attention to detail

Adaptability

Teamwork

Job description

Victoria’s Secret & Co is seeking an Operations Supervisor to support shipment, replenishment, stock organization, and store readiness. This role reports to the Store Manager or Assistant Store Manager, guiding execution and customer service across the store.

You will coach associates, maintain inventory accuracy, uphold safety and standards, and adapt to varying store sizes. This position requires flexibility for nights/weekends and physical tasks such as lifting up to 40 pounds.