Retail Operations Supervisor, Stadium Store & Events

KC Current; Kansas City (MO); On-site; USD 34,000 - 46,000; Full time

Job summary

KC Current is seeking leaders for the Retail Team to supervise merchandise operations, manage associates, and ensure exceptional guest experiences. You’ll open/close locations, resolve issues, and drive a welcoming shopping environment for fans at events and venues.

Ideal candidates have retail sales experience, strong communication, and a professional appearance, with a willingness to work in a fast-paced, guest-focused setting. Weekend/evening hours and event shifts are common in this role.

Qualifications

• Retail sales experience required or preferred.
• Ability to deliver excellent customer service in a fast-paced environment.
• Strong verbal and written communication skills.
• Experience handling retail purchase transactions at the POS.
• Professional appearance and presentation expected.

Responsibilities

• Oversee execution of the retail merchandise operation.
• Collaborate with Retail Operations Manager on managing Retail Associates.
• Open and close retail locations as needed.
• Address customer needs and resolve issues with company interests in mind.
• Assist customers in purchasing and create an engaging shopping experience.
• Provide outstanding customer service in a welcoming manner.

Skills

Retail experience

Customer service

Communication

POS transactions

Professional appearance

Education

High School Diploma

Bilingual

Job description

KC Current is seeking leaders for the Retail Team to supervise merchandise operations, manage associates, and ensure exceptional guest experiences. You’ll open/close locations, resolve issues, and drive a welcoming shopping environment for fans at events and venues.

Ideal candidates have retail sales experience, strong communication, and a professional appearance, with a willingness to work in a fast-paced, guest-focused setting. Weekend/evening hours and event shifts are common in this role.