Retail Operations Supervisor — Customer Experience Leader

CVS Health; Laguna Beach (CA); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an Operations Supervisor in Laguna Beach, CA to support the Store Management team, drive store execution and customer service excellence. When a manager is not onsite, you will lead the store and supervise staff, ensuring smooth operations and timely opening/closing procedures.

The role emphasizes strong communication, supervision, and problem-solving skills, with a 40-hour work week and eligibility for the company’s comprehensive benefits package.”

Qualifications

• Deductive reasoning, analytical skills and computer skills required.
• Advanced communication skills, supervision, and influencing abilities.
• Full-time schedule including early mornings, overnight and weekend shifts.

Responsibilities

• Support CVS Store Management in planning and driving store execution and performance.
• Lead the store and supervisory staff when no manager is onsite and ensure opening/closing procedures.
• Assist customers and promote CVS customer service culture; handle customer relations per policy.
• Assist with merchandise presentation, stock shelves, and weekly/promotional displays.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Supervision

Influencing skills

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Supervisor in Laguna Beach, CA to support the Store Management team, drive store execution and customer service excellence. When a manager is not onsite, you will lead the store and supervise staff, ensuring smooth operations and timely opening/closing procedures.

The role emphasizes strong communication, supervision, and problem-solving skills, with a 40-hour work week and eligibility for the company’s comprehensive benefits package.”