Retail Operations Manager - Health & Customer Experience

CVS Health; Laguna Woods (CA); On-site; USD 30,000 - 49,000; Full time

Benefits offered by this job

Benefits package

Medical, dental, and vision coverage

Paid time off

Job summary

CVS Health in Laguna Woods, CA is seeking an Operations Manager to join the Store Management team. You will help drive store execution, customer service excellence, and team leadership under the Store Manager, with a focus on performance and inviting a loyal customer base.

This full-time role requires flexible scheduling, including early mornings, overnights, and weekends, and offers a competitive pay range and comprehensive benefits.

Qualifications

• Deductive reasoning ability and advanced analytical skills.
• Advanced communication, leadership, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts.

Responsibilities

• Lead others and supervise store crew activities.
• Support Store Manager with actions plans for operational and service improvement.
• Assist customers with questions, problems and complaints.

Skills

Deductive reasoning

Analytical skills

Computer skills

Education

High school diploma or equivalent

Job description

CVS Health in Laguna Woods, CA is seeking an Operations Manager to join the Store Management team. You will help drive store execution, customer service excellence, and team leadership under the Store Manager, with a focus on performance and inviting a loyal customer base.

This full-time role requires flexible scheduling, including early mornings, overnights, and weekends, and offers a competitive pay range and comprehensive benefits.