Retail Operations Supervisor – Customer Experience

CVS Health; Lakewood (WA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health is seeking an Operations Supervisor to support store management in planning and driving store execution and performance. You will lead the store when no manager is onsite, ensuring seamless operations and customer service excellence.

Join CVS Health to maintain a positive shopping experience, coach colleagues, and manage merchandising, displays, and weekly inventory. A full-time schedule and competitive benefits are offered.

Qualifications

• Deductive reasoning, analytical skills and computer skills required.
• Advanced communication, supervision and influencing abilities are essential.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts; overtime as needed.

Responsibilities

• Lead the store when no manager is onsite and supervise staff.
• Support customer service goals and resolve customer issues per policy.
• Price, stock and present merchandise; manage displays and weekly promotions.
• Ensure openings and closings are completed and store operations run smoothly.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Influencing skills

Flexible schedule

Overtime readiness

Weekend availability

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Supervisor to support store management in planning and driving store execution and performance. You will lead the store when no manager is onsite, ensuring seamless operations and customer service excellence.

Join CVS Health to maintain a positive shopping experience, coach colleagues, and manage merchandising, displays, and weekly inventory. A full-time schedule and competitive benefits are offered.