Retail Operations Strategist

Clarks; Needham, Northern (MA, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Clarks in Needham, MA is seeking a Retail Operations Specialist to assist with administrative and operational duties across store networks. You will help manage store expenses, respond to field communications, and coordinate supply orders.

The role emphasizes accuracy, proactive problem-solving, and teamwork with District Directors and Managers. A high school diploma is required, retail experience is preferred, and proficiency with MS Office is expected.

Qualifications

• Retail experience required, footwear or fashion preferred.
• Proficient with MS Office and reporting tools.
• Strong organizational and communication abilities.

Responsibilities

• Manages retail operations mailboxes daily and responds to field emails promptly.
• Oversees monthly retail supply orders and budget adherence.
• Collects and reviews store incident reports and follows up with district leaders.
• Reconciles monthly store expenses and coordinates vendor payments.
• Collects store data via surveys and saves data on Sharepoint.
• Sends weekly reminders for openings/closings/remodels and tracks forms.

Skills

Retail experience

Communication skills

Organization

Education

High school diploma

College degree preferred

Tools

MS Office

Job description

Clarks in Needham, MA is seeking a Retail Operations Specialist to assist with administrative and operational duties across store networks. You will help manage store expenses, respond to field communications, and coordinate supply orders.

The role emphasizes accuracy, proactive problem-solving, and teamwork with District Directors and Managers. A high school diploma is required, retail experience is preferred, and proficiency with MS Office is expected.