Retail Operations Specialist: Stock & Merch

REI; Durango (CO); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Paid time off

Job summary

REI is seeking an Operations Specialist to maintain stocked merchandise, ensure accurate pricing, and keep the back stock organized. You will support store operations, assist customers, and follow safety procedures while contributing to a culture that values inclusivity and the outdoors.

The role emphasizes flexible scheduling, teamwork, and delivering quality service on the sales floor and in the warehouse. Prior retail experience is preferred.

Qualifications

• Store retail experience preferred.
• Ability to communicate effectively and build relationships.
• Open to feedback and different viewpoints.
• Uses judgment to solve problems and make recommendations.
• Sets goals and priorities to produce quality work.
• Organizes resources and keeps others informed.

Responsibilities

• Unload and distribute merchandise from replenishment shipments.
• Price, organize, hang, or distribute merchandise according to stocking policies.
• Assist with sale preparation and recovery; process damaged/returned items.
• Support store pick-up; receive and process products.
• Provide maintenance across store areas.
• Organize and maintain store warehouse, supplies and fixtures.
• Assist customers with product, membership, and service questions.
• Follow loss prevention and safety procedures.
• Work a flexible schedule as needed.
• Perform additional duties as assigned.

Skills

Store retail experience

Communication skills

Feedback-oriented

Problem solving

Prioritization

Team collaboration

Job description

REI is seeking an Operations Specialist to maintain stocked merchandise, ensure accurate pricing, and keep the back stock organized. You will support store operations, assist customers, and follow safety procedures while contributing to a culture that values inclusivity and the outdoors.

The role emphasizes flexible scheduling, teamwork, and delivering quality service on the sales floor and in the warehouse. Prior retail experience is preferred.