Operations Specialist

Recreational Equipment, Inc.; Durango (CO); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Accrued time off

Job summary

REI Co-op in Durango, CO is seeking an Operations Specialist to keep merchandise stocked, priced, and available on the sales floor. You will help with back stock organization and facility maintenance, while upholding REI's values and mission.

The role involves unloading shipments, pricing and shelving goods, supporting pickup and processing products, and maintaining warehouse areas. A flexible schedule and strong customer focus are essential.

Qualifications

• Store retail experience preferred.
• Excellent communication and relationship-building abilities.
• Open to feedback and diverse viewpoints to support the business.
• Uses sound judgment and problem-solving to address issues.
• Sets goals, prioritizes work, and delivers quality results.

Responsibilities

• Unload and distribute merchandise from replenishment shipments.
• Price, organize, hang, or distribute merchandise per REI stocking policies.
• Assist with sale preparation and recovery; process damaged or returned items.
• Support store pick-up, including receiving and processing products.
• Provide maintenance services to all areas of the store.
• Organize and maintain store warehouse, supplies, and fixtures.
• Assist customers with questions about products, memberships, and services.
• Follow REI loss prevention and safety procedures.
• Maintain a flexible schedule based on business needs.
• Perform additional duties as assigned.

Skills

Store retail experience

Communication

Relation-building

Feedback openness

Problem solving

Job description

Overview

REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks an Operations Specialist to keep merchandise stocked, organized, and available on the sales floor. You contribute to REI's success by ensuring merchandise is accurately priced and available to customers on the sales floor and back stock is organized in the warehouse. You may perform duties such as cleaning and maintaining the REI facility. Models and acts in accordance with REI's guiding values and mission. Ready to discover better with us?

Responsibilities and Qualifications

How you'll be successful:

• Unload and distribute merchandise from replenishment shipments.
• Price, organize, hang, or distribute merchandise and REI stocking policies and procedures.
• Help with sale preparation and recovery, process damaged or returned merchandise.
• Support store pick-up, including receiving and processing products.
• Provides maintenance services to all areas of the store.
• Organizes and maintains store warehouse, supplies, and fixtures.
• Assist customers with questions about products, memberships, and services.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Your qualities

• Store retail experience (preferred)
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Closing

At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.

Pay Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.

Pay Range

$15.32 - $17.36 per hour