Retail Operations Specialist — Inventory & Merch

ALO; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Generous employee discount

Free membership to ALO Wellness Club

Monthly Store Incentives

Clothing Allowance

Free yoga classes at sanctuaries

Job summary

ALO is seeking an Operations Associate to join our store team in New York. The role focuses on driving profitability and efficiency through inventory control, shipment processing, and visual merchandising.

You will work closely with the Operations & Visual Management team to initiate projects, monitor inventory, and support guest experiences while maintaining safety and stockroom standards. Part-time and full-time roles available.

Qualifications

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles

Responsibilities

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals

Skills

Customer service

Inventory management

Visual merchandising

Stockroom operations

Team collaboration

Safety compliance

Job description

ALO is seeking an Operations Associate to join our store team in New York. The role focuses on driving profitability and efficiency through inventory control, shipment processing, and visual merchandising.

You will work closely with the Operations & Visual Management team to initiate projects, monitor inventory, and support guest experiences while maintaining safety and stockroom standards. Part-time and full-time roles available.