Retail Operations Specialist — Early Morning & Customer-First

JCPenney; Farmington (CT); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Associate discount

Paid holidays

401(k) with company match

Medical/dental/vision benefits

Job summary

JCPenney in Farmington, CT is seeking an Operations Associate to create an outstanding customer experience by performing essential store operations before opening. This early-morning role supports a team to complete critical tasks prior to store opening.

The position involves pricing/signage, replenishing stock, receiving merchandise, and contributing to omnichannel efforts. 1–2 years of retail experience is preferred, with a focus on fast, accurate execution.

Qualifications

• 1–2 years of retail experience.
• Ability to deliver fast, friendly customer service in a busy store.
• Willingness to work early-morning shifts before opening.

Responsibilities

• Provide excellent customer service as shoppers pass through the store.
• Execute pricing changes and signage across the floor swiftly.
• Replenish and restock merchandise to ensure correct styles and sizes.
• Receive and unload shipments and maintain backroom organization.
• Support omnichannel initiatives (BOPIS, Ship from Store, returns).
• Help execute merchandise placement plans with accuracy and speed.
• Participate in a learning environment and apply training materials.

Skills

Customer service

Pricing & signing

Stock replenishment

Receiving merchandise

Omnichannel tasks

Job description

JCPenney in Farmington, CT is seeking an Operations Associate to create an outstanding customer experience by performing essential store operations before opening. This early-morning role supports a team to complete critical tasks prior to store opening.

The position involves pricing/signage, replenishing stock, receiving merchandise, and contributing to omnichannel efforts. 1–2 years of retail experience is preferred, with a focus on fast, accurate execution.