Retail Operations Specialist

Placements24; Willows (CA); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid time off

Job summary

Placements24 is seeking a Retail Operations Specialist for a remote role supporting nationwide store operations, including the Welkom region. The role emphasizes data-driven improvements, standardized SOPs, and collaboration with Merchandising, IT, and HR to drive operational excellence.

The ideal candidate has a BA/BS in business or operations management, strong analytical skills, and experience with retail processes, POS systems, and inventory management.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience in retail operations, management consulting, or a similar analytical role.
• Strong understanding of retail business processes and performance metrics.
• Excellent analytical and problem-solving skills.
• Proficiency in data analysis tools and software (e.g., Excel, SQL, BI platforms).
• Demonstrated ability to manage projects and work independently in a remote setting.

Responsibilities

• Analyze in-store operational data to identify trends, inefficiencies, and areas for improvement.
• Develop and implement standardized operating procedures and best practices for retail stores.
• Support store teams in resolving operational challenges and implementing new initiatives.
• Conduct remote assessments and provide recommendations for enhancing store performance.
• Collaborate with cross-functional teams to align operational strategies.
• Assist in the rollout of new retail technologies and systems.
• Prepare reports and presentations on operational performance and project updates.
• Ensure compliance with company policies, safety regulations, and operational standards.
• Facilitate training sessions and provide guidance to store personnel on operational matters.
• Contribute to continuous improvement initiatives across the retail network.

Skills

Analytical mindset

Project management

Independent remote work

Communication skills

Education

Bachelor's degree in Business Administration or Operations Management

Tools

Excel

SQL

BI platforms

Job description

About the Role

Our client, a leading national retail chain, is seeking a dedicated Retail Operations Specialist to join their remote team, supporting operations for stores including the one in Welkom . This role is crucial for optimizing in-store processes, ensuring efficiency, and implementing best practices across various retail locations. The ideal candidate will have a strong analytical mindset, a deep understanding of retail operations, and the ability to manage multiple projects simultaneously. You will work closely with store managers and corporate teams to identify areas for improvement, develop solutions, and drive operational excellence. This is an exciting opportunity for a motivated professional to contribute to the strategic success of our client's retail footprint from a remote setting, impacting operations nationwide including Welkom .

Key Responsibilities

• Analyze in-store operational data to identify trends, inefficiencies, and areas for improvement.
• Develop and implement standardized operating procedures and best practices for retail stores.
• Support store teams in resolving operational challenges and implementing new initiatives.
• Conduct remote assessments and provide recommendations for enhancing store performance.
• Collaborate with cross-functional teams (e.g., Merchandising, IT, HR) to align operational strategies.
• Assist in the rollout of new retail technologies and systems.
• Prepare reports and presentations on operational performance and project updates.
• Ensure compliance with company policies, safety regulations, and operational standards.
• Facilitate training sessions and provide guidance to store personnel on operational matters.
• Contribute to continuous improvement initiatives across the retail network.

Requirements

Bachelor's degree in Business Administration, Operations Management, or a related field. Proven experience in retail operations, management consulting, or a similar analytical role. Strong understanding of retail business processes and performance metrics. Excellent analytical and problem-solving skills. Proficiency in data analysis tools and software (e.g., Excel, SQL, BI platforms). Exceptional written and verbal communication skills, with the ability to present complex information clearly. Demonstrated ability to manage projects and work independently in a remote setting. Experience with retail POS systems and inventory management is advantageous. Ability to collaborate effectively with diverse teams across different locations, including supporting the Welkom region. Detail-oriented with a strong commitment to accuracy and quality.

Benefits

This remote position offers a competitive salary and the flexibility to work from anywhere. Our client provides a comprehensive benefits package, including health insurance, retirement contributions, and paid time off. You will have access to cutting-edge technology and professional development opportunities to further your career in retail operations. Our client fosters a culture of innovation and continuous learning, encouraging employees to contribute their ideas. This role offers significant exposure to national retail operations, providing valuable experience and career growth potential. Be part of a leading organization that values efficiency and strategic operational excellence.