Retail Operations & Merchandising Associate

Crate and Barrel; Southlake (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Crate and Barrel in Southlake, TX is seeking an Operations Associate to maintain an efficient stockroom and support the salesfloor. You will process orders, manage inventory, and ensure displays meet brand standards while assisting customers with questions and purchases.

You’ll collaborate with the store team to follow policies, uphold safety, and learn store systems for pricing and promotions. A positive attitude, multitasking, and teamwork are essential in this fast-paced role.

Qualifications

• Customer service or retail experience preferred.
• Excellent interpersonal and communication skills.
• Ability to learn and use POS and store systems.
• Strong multitasking in a fast-paced environment.
• Commitment to store safety and loss prevention policies.

Responsibilities

• Process all incoming and outgoing orders and curbside pickups in a timely manner.
• Assist in preparing the stockroom for inventory and perform inventory duties.
• Conduct stock checks and keep the stockroom organized and efficient.
• Maintain visual merchandising standards to engage customers on the sales floor.
• Ensure products and displays are stocked and available for customers.
• Provide excellent service and uphold company standards in selling and teamwork.
• Greet customers, answer questions, process payments, and involve management as needed.
• Support store safety standards and training, and follow loss prevention guidelines.
• Contribute to store profitability by engaging customers and promoting promotions.

Skills

Customer service

Interpersonal skills

Communication

Multitasking

Teamwork

Tools

POS system

AS400

Computer & office equipment

Job description

Crate and Barrel in Southlake, TX is seeking an Operations Associate to maintain an efficient stockroom and support the salesfloor. You will process orders, manage inventory, and ensure displays meet brand standards while assisting customers with questions and purchases.

You’ll collaborate with the store team to follow policies, uphold safety, and learn store systems for pricing and promotions. A positive attitude, multitasking, and teamwork are essential in this fast-paced role.