Retail Operations Manager — Stadium & Events

Compass Group USA; Saint Petersburg (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associates discounts

Job summary

Levy at Tropicana Field seeks a Rank+ Rally Retail Operations Manager to lead on-site retail operations, HR and financials, and to exceed sales goals. You will implement standards for customer experience, recruit and develop retail staff, and work closely with the General Managers to deliver exceptional results.

Your role involves managing inventory, POS systems, and training programs while ensuring compliance with safety and service standards across venues.

Qualifications

• 3+ years of experience in retail or sales environments.
• Stamina to work 60 hours or more per week.
• Ability to work extended shifts of 10 hours or more as business dictates.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Recruit, train, and develop retail team to deliver best-in-class guest experience.
• Implement Rank and Rally Core Signatures.
• Lead sales team and manage customer experience through product knowledge and service.
• Provide strong leadership, organization, and communication to GM/HR.
• Maintain inventory integrity and POS access with proper controls.
• Develop and implement min/max inventory levels with the Director of Retail.
• Plan and execute off-site events and festivals.
• Ensure safety, sanitation, and policy compliance.
• Schedule staff to meet labor targets within budget.
• Foster a cooperative work climate and high morale.

Skills

Retail leadership

Customer service

HR recruiting

MS Office

Tools

POS System

WFM Scheduling

Job description

Levy at Tropicana Field seeks a Rank+ Rally Retail Operations Manager to lead on-site retail operations, HR and financials, and to exceed sales goals. You will implement standards for customer experience, recruit and develop retail staff, and work closely with the General Managers to deliver exceptional results.

Your role involves managing inventory, POS systems, and training programs while ensuring compliance with safety and service standards across venues.