Retail Operations Manager — Customer Experience & Growth

CVS Health; La Puente (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

CVS Health is seeking an Operations Manager to join our Store Management team in California. You will drive store execution, performance, and customer service excellence, while leading a engaged store team under the Store Manager’s supervision.

Responsibilities include supervision, staffing, training, and development, as well as financial management and inventory control. A full-time flexible schedule, including some early mornings, overnights, and weekends, is required.

Qualifications

• Deductive reasoning ability and advanced analytical skills.
• Strong communication, leadership, supervision, and influencing abilities.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts.

Responsibilities

• Overall store management, supervision, and policy implementation.
• Sales and inventory management.
• Employee staffing, training, and development.
• Financial management and budgeting responsibilities.
• Customer service leadership and issue resolution.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Leadership

Supervision

Influencing

Education

High school diploma or equivalent

Job description

CVS Health is seeking an Operations Manager to join our Store Management team in California. You will drive store execution, performance, and customer service excellence, while leading a engaged store team under the Store Manager’s supervision.

Responsibilities include supervision, staffing, training, and development, as well as financial management and inventory control. A full-time flexible schedule, including some early mornings, overnights, and weekends, is required.