Retail Operations Manager – Customer Experience Champion

Bass Pro Shops; Woodbury (MN); Hybride; USD 45 000 - 62 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Résumé du poste

Bass Pro Shops in Woodbury, MN is seeking a Retail Manager - Operations to lead one or more departments, manage inventory, pricing, and staff development while delivering world-class customer service.

You will open/close the store, assume Manager on Duty duties, maintain planograms, coach and schedule associates, and resolve customer and employee issues, ensuring a legendary shopping experience.

Qualifications

• Experience: 3-5 years in Retail Management.
• Ability to calculate figures such as discounts, commissions, and percentages.
• Ability to interpret financial, legal, and technical information.
• Ability to read and analyze reports and write business correspondence.
• Strong interpersonal skills and team leadership.

Responsabilités

• Supervise one or more Sales Departments including merchandising, inventory, pricing, and customer service.
• Staff departments with service-oriented associates; interview, train, schedule, and evaluate staff.
• Open/close store and handle Manager on Duty responsibilities.
• Maintain planograms per Corporate standards and promote loyalty programs.
• Resolve customer and associate issues and ensure a legendary customer experience.

Description du poste

Bass Pro Shops in Woodbury, MN is seeking a Retail Manager - Operations to lead one or more departments, manage inventory, pricing, and staff development while delivering world-class customer service.

You will open/close the store, assume Manager on Duty duties, maintain planograms, coach and schedule associates, and resolve customer and employee issues, ensuring a legendary shopping experience.