Retail- Operations Manager

Michaels Stores; San Antonio (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Retail Operations Manager to enhance store performance and customer satisfaction. In this dynamic role, you will assist in planning and executing store operations while ensuring compliance with company standards and legal requirements. Your leadership will drive team accountability and performance management, creating a positive work environment. Join a company that values diversity and inclusion, offering competitive benefits such as health insurance, paid time off, and tuition assistance. If you are passionate about retail and team development, this opportunity is perfect for you.

Benefits

Health Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Qualifications

• Experience in retail management leadership is preferred.
• Ability to manage team performance and talent development.

Responsibilities

• Assist Store Manager in workload scheduling and execution.
• Ensure adherence to SOPs, company policies, and legal requirements.
• Manage shrink, safety programs, and team performance.

Skills

Retail Management

Team Leadership

Inventory Management

Customer Service

Job description

Join to apply for the Retail- Operations Manager role at Michaels Stores.

Location: Store - S.ANT-INGRAM, TX

Responsibilities include:

1. Assist Store Manager in planning and supporting store workload scheduling and execution.
2. Ensure adherence to Standard Operating Procedures (SOPs), company policies, and legal requirements; maintain store standards and team accountability.
3. Support truck unloading, stocking, inventory management, visual merchandising, and omnichannel processes.
4. Manage shrink, safety programs, and team performance; participate in performance management and talent development.
5. Serve as Manager on Duty, assist customers, and cross-train in custom framing sales and production.

Preferred experience: Retail management leadership.

Physical requirements include: standing, moving, bending, lifting, and reaching; assistance available for accommodations.

Work environment: Climate-controlled retail store, outdoor work, some nights/weekends, and early mornings.

Additional info: Must meet legal requirements; Michaels promotes diversity and inclusion; benefits include health insurance, paid time off, tuition assistance, and discounts.