Retail Operations Leader — Performance Bonus Eligible

East Side Enterprise; East Providence (RI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Company匹配

Flexible Spending Accounts (FSA)

Tuition Reimbursement

Employee Assistance Program (EAP)

Paid Time Off

Advancement and Career Development

Job summary

Seasons Corner Market in Rhode Island seeks an experienced Retail Operations Manager to lead daily store performance, coach staff, and ensure exceptional service. You will oversee operations, inventory, scheduling, and financial results while upholding company standards and a safe, welcoming shopping environment for customers.

This role requires strong leadership, effective communication, and the ability to adapt to a fast-paced retail setting, including mornings, evenings, weekends, and

Qualifications

• High school diploma or GED required.
• Additional education in Business, Retail Management, or related field preferred.
• Two to five years of management or supervisory experience in retail.

Responsibilities

• Recruit, interview, hire, train, and develop store employees.
• Provide ongoing coaching, performance feedback, and leadership to the team.
• Foster a workplace culture built on accountability, teamwork, and excellent customer service.
• Create schedules that support both business needs and labor goals.
• Direct daily store activities to ensure efficient operations.
• Maintain company standards for cleanliness, organization, merchandising, and safety.
• Verify pricing accuracy and promotional execution throughout the store.
• Ensure proper inventory control and product availability.
• Monitor store sales, labor costs, and operating expenses.
• Help drive profitability through effective inventory management and expense control.
• Maintain accurate cash handling procedures and operational controls.
• Complete required reports and administrative responsibilities on schedule.
• Deliver outstanding service by leading from the front and supporting store associates.
• Resolve customer concerns professionally and promptly.
• Create a welcoming shopping environment that encourages repeat business.
• Assist with cashiering, stocking merchandise, receiving deliveries, and general store maintenance as business needs require.
• Work closely with the District Manager to implement company initiatives and achieve operational goals.

Skills

Leadership

People management

Customer service

Operations management

Inventory control

Scheduling

Communication skills

MS Office

POS systems

Education

High school diploma or GED

Tools

Retail software

MS Excel

Job description

Seasons Corner Market in Rhode Island seeks an experienced Retail Operations Manager to lead daily store performance, coach staff, and ensure exceptional service. You will oversee operations, inventory, scheduling, and financial results while upholding company standards and a safe, welcoming shopping environment for customers.

This role requires strong leadership, effective communication, and the ability to adapt to a fast-paced retail setting, including mornings, evenings, weekends, and