Store Operations Leader - Build Teams, Elevate Experience

East Side Enterprise; Dennis (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Company Mơ

Flexible Spending Accounts (FSA)

Tuition Reimbursement

Employee Assistance Program (EAP)

Paid Time Off

Advancement and Career Development Op

Job summary

Seasons Corner Market is seeking a Retail Operations Manager to lead day-to-day store performance, develop staff, and drive excellent customer service. This role oversees team development, inventory management, and financial performance while upholding company standards.

Successful candidates are hands-on leaders who coach employees, maintain operational excellence, and create a welcoming shopping experience for customers. Background checks apply.

Qualifications

• High school diploma or GED required.
• Additional education in Business, Retail Management, or related field preferred.
• Two to five years of management or supervisory experience in a retail environment.
• Experience in convenience stores, grocery, fuel retail, or high-volume operations preferred.
• Demonstrated leadership with coaching and team development.
• Knowledge of inventory control, merchandising, cash handling, and store operations.
• Experience managing labor schedules and store performance metrics.

Responsibilities

• Recruit, interview, hire, train, and develop store employees.
• Provide ongoing coaching, performance feedback, and leadership to the team.
• Foster a workplace culture built on accountability, teamwork, and excellent customer service.
• Create schedules that support both business needs and labor goals.
• Direct daily store activities to ensure efficient operations.
• Maintain company standards for cleanliness, organization, merchandising, and safety.
• Verify pricing accuracy and promotional execution throughout the store.
• Ensure proper inventory control and product availability.
• Monitor store sales, labor costs, and operating expenses.
• Help drive profitability through effective inventory management and expense control.

Skills

Leadership

Team development

Operations management

Customer service

Education

High school diploma or GED

Business/Retail Management education (preferred)

Tools

POS systems

Microsoft Office

Job description

Seasons Corner Market is seeking a Retail Operations Manager to lead day-to-day store performance, develop staff, and drive excellent customer service. This role oversees team development, inventory management, and financial performance while upholding company standards.

Successful candidates are hands-on leaders who coach employees, maintain operational excellence, and create a welcoming shopping experience for customers. Background checks apply.