Retail Operations Leader - Mentor & Elevate Store Team

A Igreja de Jesus Cristo dos Santos dos Últimos Dias; Glendale (AZ); On-site; USD 52,000 - 64,000; Full time

Job summary

Deseret Industries in Glendale, AZ is seeking a Supervisor, Retail Operations to lead store associates, mentor staff with barriers to employment, and coordinate readiness programs with Development Counseling Services. The role oversees donations logistics, merchandising, and POS operations to drive customer satisfaction and performance.

Ideal candidates have retail/operations experience, strong leadership and communication skills, and the ability to work with diverse teams.

Qualifications

• Bachelor's degree in business, education, social work, or related field.
• Three years' experience in training, education, or business settings including retail, warehouse, or customer service operations.
• Demonstrated experience in teaching, training, and supervision.

Responsibilities

• Lead and supervise 12-25 store associates who may have disabilities or barriers to employment.
• Coordinate store associate plan of care with Development Counseling Services.
• Manage and implement training programs and operations for store associates.

Skills

Store leadership

Training & coaching

Customer service

Disability awareness

Logistics

Education

Bachelor's degree

Job description

Deseret Industries in Glendale, AZ is seeking a Supervisor, Retail Operations to lead store associates, mentor staff with barriers to employment, and coordinate readiness programs with Development Counseling Services. The role oversees donations logistics, merchandising, and POS operations to drive customer satisfaction and performance.

Ideal candidates have retail/operations experience, strong leadership and communication skills, and the ability to work with diverse teams.