Retail Operations Lead for Inclusive Store Team

A Igreja de Jesus Cristo dos Santos dos Últimos Dias; Saint George (UT); Presencial; USD 52.000 - 70.000; Jornada completa

Descripción de la vacante

Deseret Industries in St. George, UT seeks a Supervisor, Retail Operations to lead store associates, manage operations and drive customer service excellence.

The role focuses on developing employees, coordinating with Development Counseling Services, and ensuring safe, compliant, efficient donation center operations. Responsibilities include scheduling, training, merchandising, inventory, POS operations, and maintaining performance standards while guiding a team that may include individuals

Formación

• Bachelor's degree or equivalent in business, education, social work or related field.
• Three years' experience in training, education or business settings including retail, warehouse or customer service operations.
• Ability to lift 50 pounds, walk and stand for long periods; bend/twist/climb as needed.
• Strong customer service and ability to interface with diverse demographics.

Responsabilidades

• Lead and supervise 12-25 store associates who may have disabilities or barriers to employment.
• Coordinate store associate plan of care with Development Counseling Services.
• Implement behavior management techniques to drive performance and de-escalation.
• Manage store associate training program including scheduling and soft skills.
• Oversee retail store operations including merchandising, inventory, and donation processing.
• Manage POS operations including cash handling and Welfare vouchers.
• Provide recommendations on hiring, promotion, or changes in status.

Conocimientos

Staff supervision

Leadership

Training

Customer service

Communication

Data-driven decisions

Educación

Bachelor's degree in business/education/social work or related field

Herramientas

POS systems

MS Office

Inventory systems

Descripción del empleo

Deseret Industries in St. George, UT seeks a Supervisor, Retail Operations to lead store associates, manage operations and drive customer service excellence.

The role focuses on developing employees, coordinating with Development Counseling Services, and ensuring safe, compliant, efficient donation center operations. Responsibilities include scheduling, training, merchandising, inventory, POS operations, and maintaining performance standards while guiding a team that may include individuals