Retail Operations Leader - Health & Customer Experience

CVS Health; Poway (CA); On-site; USD 30,000 - 49,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

The Operations Manager at CVS Health leads the store management team to drive execution, inventory control, and customer service excellence, building consumer loyalty across CVS/pharmacy. Under the Store Manager, you will keep the team engaged, productive, and motivated by setting a strong example.

Responsibilities include supervising staff, managing sales and inventory, handling finances, and ensuring policy compliance, while focusing on staffing and development and delivering a seamless

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication, leadership, supervision, and influencing skill.
• Ability to work a full‑time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Responsibilities

• Lead store management, supervise staff, and implement policies.
• Manage sales, inventory, and financials.
• Staffing, training, and development of employees.
• Deliver outstanding customer service leadership.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Leadership

Supervision

Influencing skills

Flexibility

Overtime readiness

Team leadership

Education

High school diploma or equivalent

Tools

Computer skills

Job description

The Operations Manager at CVS Health leads the store management team to drive execution, inventory control, and customer service excellence, building consumer loyalty across CVS/pharmacy. Under the Store Manager, you will keep the team engaged, productive, and motivated by setting a strong example.

Responsibilities include supervising staff, managing sales and inventory, handling finances, and ensuring policy compliance, while focusing on staffing and development and delivering a seamless