Retail Operations Leader: Elevate Customer Experience

Sephora; Santa Clarita (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora Valencia is seeking an Operations Leader to drive store excellence in Valencia, CA. You’ll oversee inventory, merchandising, and the frontline team to deliver a superior client experience. The role emphasizes coaching, accountability, and adherence to Sephora standards in a fast-paced retail environment.

Full-time, hourly pay between $28.00 and $32.20, with benefits and opportunities to develop people and processes. Join us to Belong to Something Beautiful.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Able to lift and carry up to 50 pounds.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment.
• Drive visual merchandising and store maintenance to uphold Sephora brand.
• Support client experience and achieve store goals.
• Coach and develop team members on processes and performance metrics.
• Foster an inclusive, collaborative culture.
• Uphold Sephora standards and safety policies.

Skills

Leadership

Coaching

Communication

Time management

Interpersonal skills

Job description

Sephora Valencia is seeking an Operations Leader to drive store excellence in Valencia, CA. You’ll oversee inventory, merchandising, and the frontline team to deliver a superior client experience. The role emphasizes coaching, accountability, and adherence to Sephora standards in a fast-paced retail environment.

Full-time, hourly pay between $28.00 and $32.20, with benefits and opportunities to develop people and processes. Join us to Belong to Something Beautiful.