Retail Operations Lead - Elevate Customer Experience

SEPHORA; Camarillo (CA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

SEPHORA Camarillo Premium store is seeking an Operations Leader to drive store performance. You will oversee inventory, merchandising, and daily operations while coaching the team to deliver an outstanding client experience.

This full-time role requires leadership experience in retail, strong organizational skills, and a commitment to Sephora's standards. The position offers hourly pay between $26 and $29.90 per hour, plus benefits and opportunities for development.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management in a fast-paced retail environment.
• Excellent communication and interpersonal skills.
• Ability to motivate teams and foster accountability and success.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Lead with impact overseeing inventory management, replenishment, order fulfillment, and ensuring standards are met.
• Drive brand presentation through visual merchandising, promotions, and store upkeep.
• Support client experience by delivering exceptional service and achieving store goals.
• Coach and develop team members, guiding them on processes, selling behaviors, and performance metrics.
• Foster inclusivity and teamwork, promoting a culture of openness and empowerment.
• Uphold Sephora standards by following policies and ensuring a safe shopping environment.

Skills

Leadership experience

People development

Attention to detail

Time management

Communication skills

Motivating teams

Job description

SEPHORA Camarillo Premium store is seeking an Operations Leader to drive store performance. You will oversee inventory, merchandising, and daily operations while coaching the team to deliver an outstanding client experience.

This full-time role requires leadership experience in retail, strong organizational skills, and a commitment to Sephora's standards. The position offers hourly pay between $26 and $29.90 per hour, plus benefits and opportunities for development.