Retail Operations Leader: Drive Store Excellence

PetSmart Store Support Group, Inc.; Chicago (IL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart Store Support Group, Inc. is seeking a Retail Operations Manager in Chicago, IL to drive operational excellence while upholding the company’s mission and values. The role includes responsibilities for merchandising and inventory management, leading associates, and ensuring a safe environment. Candidates should have 3+ years of retail leadership experience and strong communication skills. This position offers numerous benefits, including health and wellness programs, paid time off, and 401k options.

Qualifications

• 3+ years of retail leadership or experience in a customer-focused environment.
• Full-time availability required with flexibility in schedule.
• Strong written and verbal communication skills.

Responsibilities

• Drive operational excellence in stores while upholding company values.
• Accountable for merchandising and inventory management.
• Lead and coach associates, ensuring compliance with operational processes.

Skills

Retail leadership experience

Customer service focus

Communication skills

Organizational skills

Ability to maintain composure under pressure

Tools

Computer applications proficiency

Job description

PetSmart Store Support Group, Inc. is seeking a Retail Operations Manager in Chicago, IL to drive operational excellence while upholding the company’s mission and values. The role includes responsibilities for merchandising and inventory management, leading associates, and ensuring a safe environment. Candidates should have 3+ years of retail leadership experience and strong communication skills. This position offers numerous benefits, including health and wellness programs, paid time off, and 401k options.