Beauty Store Leader: Sales & Service Coach

LVMH; Fresno (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive team culture

Job summary

Sephora in Fresno, CA is seeking a Sales and Service Leader to drive client experiences and store performance. You’ll coach and mentor the team, deliver exceptional service, and lead by example to meet and exceed sales goals.

This full-time hourly role requires strong leadership, communication, and a customer-first mindset in a fast-paced retail environment. The position offers healthcare benefits and a collaborative, inclusive team culture.

Qualifications

• Minimum 2+ years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire: Coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance: Contribute to store success through client engagement, product knowledge, and personalized recommendations.
• Coach for growth: Provide ongoing feedback and development to elevate team performance.
• Train and develop: Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
• Execute daily operations: Assist with inventory, visual merchandising, and maintaining store standards.
• Foster inclusivity and teamwork: Promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and help create a safe and enjoyable shopping experience.

Skills

Leadership

Sales skills

Customer service

Communication

Team coaching

Job description

Sephora in Fresno, CA is seeking a Sales and Service Leader to drive client experiences and store performance. You’ll coach and mentor the team, deliver exceptional service, and lead by example to meet and exceed sales goals.

This full-time hourly role requires strong leadership, communication, and a customer-first mindset in a fast-paced retail environment. The position offers healthcare benefits and a collaborative, inclusive team culture.