Retail Operations Leader

Victoria’s Secret & Co.; Scranton (Lackawanna County); On-site; USD 22,041 - 26,449; Full time

Job summary

Victoria’s Secret & Co in Scranton is seeking an Operations Supervisor to lead store operations, shipments, and inventory accuracy. You’ll report to the Store Manager and partner with leadership to ensure readiness and excellence in customer experience.

This role emphasizes coaching, adherence to safety and policies, and strong execution of daily tasks. Night/weekend shifts and a flexible schedule are required.

Qualifications

• 1–2 years retail experience preferred
• Ability to work nights, weekends, and a flexible schedule
• Ability to lift and carry up to 40 pounds, frequent bending, stretching, kneeling, walking and prolonged standing
• Ability to use technology (headsets, mobile devices, computers)
• Strong attention to detail and execution

Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and leadership may vary by store size and business complexity

Skills

Customer service

Attention to detail

Coaching

Flexibility

Team leadership

Tools

Headsets

Mobile devices

Computers

Job description

Victoria’s Secret & Co in Scranton is seeking an Operations Supervisor to lead store operations, shipments, and inventory accuracy. You’ll report to the Store Manager and partner with leadership to ensure readiness and excellence in customer experience.

This role emphasizes coaching, adherence to safety and policies, and strong execution of daily tasks. Night/weekend shifts and a flexible schedule are required.